Peloton Protection Plans

Train day in and day out with peace of mind when you add additional protection to your Peloton product.

Peloton product owners may be eligible to purchase an optional protection plan to receive accidental damage and surge protection, along with extending the 12-month manufacturer’s warranty coverage period.

• Bike, Bike+, Tread, Tread+, and Row: Peloton offers 48 months of comprehensive protection. This extends the 12-month manufacturer's limited warranty by 36 months and also includes added accidental damage and surge protection from the purchase date. Certain components such as the Bike/Tread/Row frame receive a longer parts limited manufacturer warranty and will only receive labor coverage extension.
• Guide: Peloton offers 24 months of comprehensive protection. This extends the 12-month manufacturer's limited warranty by 12 months and also includes added accidental damage and surge protection from the purchase date. 

Protection Plan Coverage

Peloton Protection Plans include: 

• Protection from:
  • Mechanical and electrical breakdowns
  • Power surge failures
  • Accidental damage from handling such as drops, spills, or tip-overs
• Repairs by Peloton-authorized Technicians with genuine Peloton replacement parts
• An easy claims process directly managed by the Peloton Member Support Team
• On-site service /in-home repairs
• Replacement of your Peloton product, including shipping, if it cannot be repaired
• $0 deductible with no hidden fees or annual claim limit
• Plans are transferable to new owners

Peloton Protection Plans do not cover: 

• Any cosmetic part or finish damage such as paint, plastic, dents, scratches, chips, rust or peeling that does not impact the functionality of the product
• General hardware maintenance
• Damage resulting from natural disasters or moves outside of your home

Limited Warranty Vs. Protection Plan Coverage